In Insight, People, Tech

The “always on” mobile reality has disrupted long-standing social norms, and has an impact on our emotional intelligence and health. Real face-to-face conversation is a human need that cannot be replaced by technology.

Consider this:

  • Some 92% of US adults now have a cellphone of some kind, and 90% of those cell owners say that their phone is frequently with them.
  • 89% of Americans said they took out a phone during their last social interaction. And 82% said that this diminished the interaction.
  • MIT professor and author Sherry Turkle’s research shows that when it comes to conversational habits, “Across generations, we are behaving in ways we don’t feel good about and we are ready to change—at home, at work, in education.”
  • Five days at an outdoor education camp without screens improves preteen skills with nonverbal emotion cues according to Science Direct.

So next time you’re getting ready to send an email to your colleague in the next office, consider getting up and having a face-to-face conversation.

Read the full Pew Research Center report “Americans’ Views on Mobile Etiquette.”


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