There is no doubt that there is a massive change happening in the retail landscape. We have hit the tipping point, if brick-and-mortar retailers don’t change how they do business, they are going to find themselves on the wrong side of retail Darwinism. They either need to evolve or die.
Brett King, best-selling author, likes to call it the coming “Augmented Years,” which promise a level of disruption, behavioral shifts, and changes that are unparalleled. He states, “Over 15 to 20 years, almost every aspect of the way we live our daily lives is set to change.” This level of disruption will be across industries, including retail.
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