Leadership can be learned, but some people are just born with the innate capacity to lead. Being a natural leader often has a, you know it when you see it quality. Instead of learning to become an effective leader, they have the instinctive ability to inspire others to follow their vision. The charisma of such leaders can have both a light and dark quality and Nicola Kilner, the Co-Founder and CEO of Deciem has had to navigate both. Nicola joins Kelly Kovack to discuss going through the incredible ups and very public downs, and how she has used empathy, honesty and radical transparency to build a formidable global brand, and a strategic exit to The Estée Lauder Companies.